Trouble Shooting
Errors
Troubleshooting errors you may face in Clix console.
[PERMISSION_DENIED] SenderId mismatch
[PERMISSION_DENIED] SenderId mismatch
Cause: There’s a mismatch between the Service Account and the client-side GoogleService-Info.plist (or google-services.json) configuration.Solution: Make sure the service account file and the Google service files are from the same Firebase project.
[UNKNOWN] Unknown error while making a remote service call: Unknown exception in request
[UNKNOWN] Unknown error while making a remote service call: Unknown exception in request
Cause: The Clix server encountered an unexpected internal error.Solution: Please try again, and if the issue persists, contact Clix support.
[UNAUTHENTICATED] Auth error from APNS or Web Push Service
[UNAUTHENTICATED] Auth error from APNS or Web Push Service
Make sure your App signing and Apple push keys (.p8 file) is correctly registered on the Firebase console.
[INVALID_ARGUMENT] Request contains an invalid argument.
[INVALID_ARGUMENT] Request contains an invalid argument.
This error often happens because of an invalid token. Here are the steps to check and fix the issue:
- Verify the Token Make sure the token used in the request is valid and not expired or malformed.
- Check Signing Process If you are generating a token manually, confirm that the signing process is correct. The algorithm, headers, and payload must follow the required format.
- Confirm p8 File or Certificate If you are using APNs with Firebase Cloud Messaging, ensure that the .p8 file or certificate is correctly uploaded in the Firebase console and matches the key ID and team ID used in your code.
- APNs Key and Bundle ID Make sure the APNs key is linked to the correct app, and the bundle ID used matches what is registered in Firebase and Apple Developer Console.
- Review Firebase Console Settings Double-check all related settings in the Firebase project. Any mismatch between Firebase and Apple credentials can cause this error.